The role will be based within a large team and you will be allocating customer payments received by BACS or Cheque, resolve unidentified BACS Payments and unallocated cash issues, investigate refund requests and dealing with queries whilst striving towards quality and efficiency to the business. You must posses strong communication skills as you will be Liaising with Customers, Credit Management and Customer Services for day to day issues and allocation issues. The role will require you to hav