Based in Tunbridge Wells, Kent, this major Motor Insurance company require Customer Service Advisors to join their busy and friendly team. Based in a call centre environment, you will be answering incoming calls from existing and potential customers, dealing with enquiries professionally and efficiently and transferring calls to relevant departments. You will also be required to update any customer details and log new details onto the inhouse database. This is based within a lively and expand
Based in Tunbridge Wells, Kent, my client, one of the fastest growing independent claims management companies in the UK require a Senior Team Leader within the Motor Claims Contact Centre. Whilst providing excellent customer service to Insurance partners and their clients you will lead and supervise Team Leaders within the Motor Insurance Claims contact centre and provide a stable source of knowledge and support. The ideal applicant will possess the following: Have a thorough understanding of
£20,000 to £25,000 per year (Excellent Flexible Benefits)
location
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Kent
description
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Role Outline: Key Responsibilities include providing detailed analysis on various products, interpretation of results and monitoring of business volumes. Analysing broker data and competitor pricing will form a major part of the role to develop pricing strategies and explore new opportunities in the market. All of the above involve detailed procedures and an accurate, methodical attitude is needed with an inclination to use various computer software. A good working knowledge of Microsoft Acc
Based in Tunbridge Wells, Kent, this specialist Insurance provider require an experienced Commercial Account Handler to join their busy and friendly team. You will have experience of most, if not all, of the following: Public Liability Employers Liability Commercial Combined Contract Works Fleets D&O Professional Indemnity You will also be compliant, possess good administration skills and be experienced in renewals and sales. This is an excellent opportunity to join a professional and long e
Based in Tunbridge Wells, Kent, this successful and expanding organisation require a Quality Auditor to join their Customer Service team. The role will involve monitoring all customer facing staff in the organisation to ensure employees are dealing with customers in the correct manner, following the correct procedures and maintaining the high level of customer service expected of them. You will also monitor and assess inbound and outbound communications across all departments to ensure excellen