Our client is looking for Credit Controllers, to work within a large Credit Control Department and reporting to the Credit Manager. Duties include; - Ensuring customers pay to the agreed Terms and Conditions of trade. - Maximise monthly cash collections against targets set, whilst minimising bad debt. - Resolve all customer queries with relevant departments on any matters relating to: accounts placed on stop, accounts passed to solicitors and customer dissatisfaction
This department deal with billed and unbilled debt. They are debt chasers in principle. Unbilled might be where clients need to pay in advance for a service and the money is placed in a deposit account until the service is utilised. Duties include: Telephoning customers with outstanding debts with the aim to collect these. - Updating and maintaining the database. - General reposting. Candidates need strong telephone skills and must not mind chasing people for money.