Insurance Client Technician

recruiter	:	Aon Corporation
salary	:	£15,000 to £19,000 per year
location	:	Southampton
job term	:	Permanent/Full-time
reference	:	3068
contact	:	Resourcing Centre
posted on	:	30/06/08 at 11:30

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	A fantastic new opportunity has arisen for an Insurance Client Technician. The role of Insurance Client Technician is to contribute to the success of Aon and the achievement of the division aims and objectives by providing to existing clients a high quality service enabling us to retain and develop our business relationships with them, and converting new business opportunities provided into new clients. The Select team provides a range of products to suit the insurance needs of UK businesses in the SME sector. The role of the Client Technician includes negotiating renewal terms, mid-term adjustments and cover extensions on behalf of existing clients and securing our business relationships with prospective new clients by converting new business opportunities. Aon is a world leader in insurance and reinsurance brokerage, employee risk benefits, human capital and management consulting, and outsourcing solutions. Aon UK employs 5,086 people in 60 offices across the UK. With 46,000 people in 500 offices in over 120 countries, weve got where we are today by employing the best people and giving them all the support they need to develop their skills and careers. Key responsibilities for this role include: Client Servicing Responding promptly and efficiently to clients instructions, request and enquiries at all times Maximising the new business success rate or renewal retention rate of existing clients by the quality of service and advice we provide Maximising the volume of business placed with our panel of insurers Obtaining additional business from each client by selling them additional covers/ services that they require Administering claims where appropriate, including checking / interpretation of policy cover and negotiation of settlements with insurers Maintaining accurate records and producing relevant documentation Being aware of market trends and maintaining a high level of technical competence Ensuring all work complies with FSA regulations Key Measures: All clients queries or concerns dealt with satisfactorily Claims handled efficiently and clients receive appropriate assistance and advice All budget targets are met Clients are offered the most appropriate cover Internal Servicing Preparing and maintaining the information required to allow client records to be accurate and up to date and sufficient to allow the information to be used for the placing of client covers and FSA compliance checks Maintaining accurate records to ensure efficiency of the unit and to minimise errors and omissions Ensuring all accounting deadlines are met in accordance with instructions Key Measures: Competence is achieved and maintained through case file reviews All client accounts are settled in accordance with credit control procedures All other reasonable duties as requested by your Manager Interested? Please click the 'apply online' button below

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